As inexperienced first-home buyers we were immediately put at ease by the staff at Yarrum Designer Homes, who prioritised our satisfaction and personal preference. From the outset, we felt valued and considered as Justin helped us to navigate the complexities of the whole building process –minimising stress. His patience throughout the design process was exemplary, characterised by careful explanation and attention to detail at every stage.
The superior guidance we received and design flexibility enabled us to achieve construction of a first home that complies perfectly with our unique vision and financial constraints. Mutual honesty about our budget was realised early in the planning process and at no time were we pushed beyond our set boundaries.
Yarrum’s genuine concern and interest in our building experience extended to all their staff, who exhibited outstanding workmanship and compliance with our requests. Isaac was extremely inclusive throughout the building process, through the scheduling of regular site inspections and unlimited access to his knowledge and expertise. After completion, he was prompt to return and follow-up any of our concerns, which were resolved immediately and without question. Of particular note was Yarrum’s preference to support quality local businesses – reflective of the company’s person centred approach.
Upon entering the building process, we were warned by many of the frustrations and difficulties that would inevitably occur. Thankyou Yarrum for dispelling our fears – to the contrary, our first home building experience was overwhelmingly gratifying, exciting and stress-free.
Sarah Nieuwenhuise & Jayden Stewart - Yarrum Homes